Wins and losses explain themselves. A void does not, which is why a bet marked void draws more questions in the chat than any other entry on a Cricbet99 statement. A void is the exchange declining to settle a bet either way: no profit, no loss, the stake or liability released back to the balance. This post covers the four void states a player is likely to meet, what each looks like in the settled list, what returns and when, and how to ask the desk about one.
What a void looks like on the statement
Open the settled bets list and every entry has the same shape: the match, the market, the selection, the price, the stake and the outcome. A win shows a positive figure, a loss a negative one, and a void shows zero in that column with the word void, or a short code for it, in place of the result. The bet leaves the open list at the moment it is voided, so a position that was there at lunch and absent at tea has usually settled or voided rather than vanished.
What comes back depends on which side of the bet you were on. A back bet returns its stake. A lay bet returns the liability that was held against the balance when it was matched. In both cases the available balance rises by the amount that was locked, and nothing appears as a deposit, because nothing was added; a hold was released. On the exchange side this is immediate, usually within a few minutes of the market being closed or voided, and it needs no request to the desk.
The cut-short block
Session lines are set on a block of overs or a session of play. If the block is completed, the line settles on the runs scored inside it, extras counted. If the innings ends before the block does, because the side is bowled out, the target is reached or a captain declares, there is no block to settle, and the line is void. The same applies when rain, bad light or a late start removes the overs the block needed. This is the most common void a cricket player meets, and it is most common of all in the last block of a chase, where the batting side can finish the match before the overs run out.
A line that voids this way reads exactly like any other void: zero outcome, stake returned. The reason is not printed next to it; the market's rules on the panel are where it is written, and the desk reads the relevant sentence back in the chat when asked.
The abandoned match
A match that never starts voids every market attached to it, and the statement shows a run of void lines with the same time stamp. A match that starts and is then abandoned is more varied. In a limited-overs game the question is whether enough overs were bowled for a DLS result; if they were, the DLS result decides match odds and those bets settle as wins and losses; if they were not, match odds are void. Session lines on blocks finished before the abandonment are settled; the rest are void. A batter's runs line is read from the final scorecard of the innings, so a batter still at the crease when the match was called is usually void while one who was out is settled.
A Test abandoned after play has begun is settled as a draw rather than voided, and the sports page has more on that format's markets. The practical point for the statement is that a single abandoned match can leave wins, losses and voids side by side, and that is not an error.
The incorrect price
Exchanges reserve the right to void a bet matched at a price that was plainly wrong: a market left open after a wicket, a price that should have been suspended, a figure keyed in error, or a bet matched once the result was already decided. The bet looks normal while it is open and then moves to the settled list as void, sometimes hours later, once the exchange has reviewed it. This is the void players most often believe was aimed at them. It was not; the same review voids every bet matched in that window on both sides of the market, winners and losers alike.
An incorrect-price void cannot be appealed via the desk, since the decision was not the desk's to make and it cannot reverse it. What the desk can do is show you, from its own screen, that the void applies to every bet in that period and not only to yours.
- Market left open after a wicket or a boundary
- Price displayed that did not match the state of the match
- Bet matched after the result was already determined
- A fault in the price feed during the match
Settled, then voided
Occasionally a bet settles as a win or a loss and is reopened later. The statement then shows three lines: the original settlement, a reversal of it, and the new outcome, which may be void or the opposite result. The balance moves twice, once in each direction, and the reversal can arrive a day after the original. Common causes are a scorecard correction, a rule applied wrongly the first time and put right on review, or a result overturned by the match officials.
Reading the statement by line rather than by balance is the way to follow this. The balance alone shows a drop or a rise with no reason; the lines show the reversal and the re-settlement next to each other. A player who sees an unexplained movement should look for the reversal line before asking what happened, and then ask about that line.
| Void state | Where it appears | What returns |
|---|---|---|
| Cut-short block | Session line never completed | Stake or liability |
| Abandoned match | No result reached | Stake or liability on unsettled markets |
| Incorrect price | Bet matched at a faulty price | Stake or liability, often after review |
| Settled, then voided | Reversal plus a new line | First settlement reversed, then released |
How to ask the desk about a void
Send a capture of the settled entry, the name of the market and the match, from the registered number. The desk pulls up the same bet on its own master screen, reads the market rule that produced the void, and quotes it in the chat. If the exchange has voided a bet that its own rules say should have stood, the desk takes it up with the exchange, and the correction appears on the statement as a reversal and a fresh line. If the void stands, the desk says as much and points to the clause. A voided stake needs no request to come back; it was released automatically and can be paid out by the usual route, the one the refund page describes, so long as nothing else is open on the balance.
A run of voids in one match is a cue to stop for the evening, not to replace them. A stake ceiling set in the chat applies to bets that void as much as to bets that lose, and the desk serves adult players only.
Related pages: refund policy, sports betting, cricbet99 login, responsible gaming.
Questions about this, answered by the desk
Does a void bet count as a loss?
No. The outcome column shows zero. The stake or liability returns to the balance, and the entry counts neither way in your running total.
Does a voided stake count towards a credit's turnover?
No. Turnover is measured on bets that settle as a win or a loss. A void is neither, so it adds nothing to the figure the credit needs.
Why did a bet I had already won show as void the next day?
Because the exchange reviewed the market and reversed the first settlement. The statement will show the original line, a reversal and the new outcome; look for the reversal line first.
Can the desk un-void a bet for me?
No. What it can do is read the rule that caused the void, show that it applied to every bet in that period, and raise a genuine error with the exchange. It cannot settle a bet by hand.
How quickly does a voided stake come back to the balance?
On the exchange side, as soon as the market is voided, usually within minutes. If the balance has not moved an hour later, send a capture of the entry in the chat.
Will the desk tell me in advance which bets might void?
No. It explains the rules that cause voids, such as cut-short blocks and abandoned matches, but it gives no view on any match, market or outcome.
